After upgrading vRA from 7.5 to 7.6 several services show up as unavailable in the VAMI


After upgrading vRA from 7.5 to 7.6 several services show up as unavailable in the VAMI

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After upgrading vRA from 7.5 to 7.6 , following services might show up as unavailable

advanced-designer-service - UNAVAILABLE

o11n-gateway-service -UNAVAILABLE

shell-ui-app - UNAVAILABLE

vco - null

Going through logs you might see following exception

com.vmware.o11n.sdk.exception.RestApiException: com.vmware.o11n.service.version.ContentVersionException: org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 2;

nested exception is javax.persistence.NonUniqueResultException: query did not return a unique result: 2

To resolve, check the vmo_contentversioncontrol table in vRA’s Postgres database to see if there is a duplicate __SYSTEM record. if so, remove the one with id = 2

This is how that table should look

Once the second id is removed , services should start properly.