There was a problem with Messaging service. Error retrieving rabbitmq status.

• Arun Nukula

• Apr 13, 2021

• 1 min read

Rated NaN out of 5 stars.

Seeing exceptions in the integrated components section of the system Diagnostics page..

Exceptions states

There was a problem with Messaging service. Error retrieving rabbitmq status

This is a known issue and here are the steps to fix it

1. Check and file permissions

ls -lrth /etc/rabbitmq
ls -lrth /db/rabbitmq

2. Change the ownership of these two folders: if they are not rabbitmq:rabbitmq in step 1

chown -R rabbitmq:rabbitmq /etc/rabbitmq
chown -R rabbitmq:rabbitmq /db/rabbitmq

3. Restart the rabbitmq service

service rabitmq-server restart